Privacy Policy

BX Bureau DMCC (“We”) are committed to protecting and respecting your privacy.

This policy (together with our Terms of Use and our Marketplace Policy and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting bxb.ae you are accepting and consenting to the practices described in this policy.

We take your privacy very seriously. We ask that you read this privacy policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.

This policy applies to information we collect about:

  • visitors to our Site;
  • people who register on our Site;
  • people who subscribe for any services provided on our Site;
  • people who provide content for our blog; and
  • partners who work with us in respect of the services provided on the Site.

This policy does not apply to any public area of our Site or services. In the event you submit personal information to contact another member of the Marketplace, contact a seller about a Listing, create a listing, add a contact on a Listing, or post on our Site, such information becomes publicly available and we are not responsible for the personal information you choose to submit to these services, forums, listings, or persons.

The information we collect about you

When you register for our service we collect the following personal information from you:

  • Name, nationality, postal address, email address, telephone number, age range, job title and company.

Occasionally we may receive information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you.

With regard to each of your visits to our Site we may automatically collect the following information:

·       technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

·       information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the Site.

When you leave a customer testimonial, this may contain additional personal information about you (depending on the content you provide) an we will post your name alongside your testimonial.

Our Site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Alternatively, if you used a third party application to post such information, you can remove it, by either logging into the said application and removing the information or by contacting the appropriate third party application.

How we will use the information about you

We gather this information to allow us to process your registration, provide the services you request in the relation to the Site (including use of the Marketplace), to notify you of changes to our services, to ensure that content from our site is presented in the most effective manner for you and for your computer, to improve our Site and the services contained thereon, to collate data for internal purposes, and for marketing and other purposes. The relevant information is then used by us, our agents and sub-contractors to send your notifications with regard to use of the Marketplace and to communicate with you on any matter relating to the conduct of your account and the provision of any services (as required) in general. If you agree, we may also contact you about other products and services we think may be of interest to you.

Once you provide us with your contact details and email address, you hereby acknowledge and grant us  the permission to communicate with you via email (as well as other communication channels such as phone and fax) for any purposes we determines to be relevant including, but not limited to, system messages, product updates, service announcements and other marketing messages. At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you change your mind.  You can change your email preferences or opt-out of all emails by contacting info@bxb.ae. Under no circumstances will we have any liability for sending any email to you.

Buyers and Sellers are not able to un-subscribe from service announcements, which contain important information about service notices and responsibilities. We occasionally communicate with our users via email and phone to provide information about requested services and regarding issues related to their account

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. 

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our Site and services and to publish in an aggregated way on our site. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you or individual businesses.

Use of Messaging Tools

We may monitor, track or save the use of any features that allow members of the Marketplace to contact each other, but will be under no obligation to monitor, track or save these email messages sent from these tools. If you send an email using any feature service to an email address that is not registered in our system, we do not use that email address for any purpose other than to send your email, and for us to automatically send such person a one-time email inviting him or her to visit the Site. We store this information for the sole purpose of sending this one-time email and for tracking the success of our referral program. We also do not sell these email addresses to un-registered users.

Use of the Marketplace

When a seller submits a Listing, contact information is also entered. We allow users to share contact information with one another via the contact forms on Listings. Companies subscribing to the BXB Corporate Packages may share their contact details (email address and phone number) on their Listings.

Marketing

We may also wish to provide you with information about special features of our Site or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an email message to info@bxb.ae. If you agree to us providing you with marketing information, you can always opt out at a later date.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to info@bxb.ae. If you agree to us providing you with third party marketing information, you can always opt out at a later date.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to info@bxb.ae.

We post customer testimonials on our website which may contain personal information such as the customer's name. We do obtain the customer's consent to post their name along with their testimonial prior to any posting of such testimonial.

Our use of cookies and other information-gathering technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the Site and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.

How we protect your information

We have put in place the various security procedures and technical and organisational measures to safeguard your personal information. The dedicated server for our Site is robust and has a firewall in place. The website and payment gateway both have SSL's which encrypt data when going from one stage to another. Administrative and user passwords are complex passwords, which have an algorithm set in them. All information collected is stored in the database, which uses technology to ensure it is secure.

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

Overseas transfers

The information you provide may be transferred to countries outside the United Arab Emirates that have different or do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. By agreeing to these Terms of Use you expressly agree to such transfers.  However, we will take steps to ensure adequate protections are in place to ensure the security of your information. By submitting your information you consent to these transfers for the purposes specified above.

Access to your information and updating and correcting your information

You can view the information we hold about your by visiting the “My Account” section of the Site after registering. If you wish to request a copy of the information that we hold about you please send an email to info@bxb.ae or send a letter to Business Exchange Bureau at the below address. We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address, name, or if you wish to cancel your registration, please let us know the correct details by sending an email to info@bxb.ae or by sending a letter to:

Business Exchange Bureau,
Office 1902,
JBC 4,
Cluster N, JLT.
PO Box: 336286
Dubai, UAE.

You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

Disclosure of your information

If BX Bureau DMCC’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

If we are under a duty to do so we may disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and/or Marketplace Policy and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

Changes to privacy policy

We keep our privacy policy under regular review. If we change or update our privacy policy we will post the changes on this page, so that you may be aware of the information we collect and how we use it at all times. Such changes will be effective immediately. This privacy policy was last updated on 2nd September 2021. You are encouraged to frequently visit the sections on our website containing this privacy policy and the Terms of Use in order to be aware of any changes.

Third Party websites

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Third Party Advertising

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.  Our Site may include social media features, such as the Facebook Like button and Widgets, such as the Twitter button or interactive mini-programs that run on our Site. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy statement of the company providing it.

How to contactus

We welcome your views about our Site and our privacy policy. If you would like to contact us with any queries or comments please send an email to info@bxb.ae or send a letter to:

 

Business Exchange Bureau

Office 1902,

JBC 4,

Cluster N, JLT.

PO Box: 336286

Dubai, UAE.

 

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.  

·         The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. 

·         Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.